How our billing works
Every billing period is the first day to last day of each month.
First billing cycle starts when the SIM Card is delivered. The first bill month's Base Plan will be pro-rated to this date.
Your first bill will include your next month’s subscription. Don’t be alarmed, this is an advanced payment. Your second bill onwards is one month at a time.
We only support credit/ debit card payments. You can change this card in the Circles.Life app at any point in time.
It happens! Here are some solutions for you:
Pay outstanding bills instantly Circles.Life > Past Usage > Pay Now button.
We will also try to auto-deduct payment again within 1-3 business days of the failed payment.
Phone Installment Payments
Only DBS / POSB cards are accepted for installment payments of 6,12 or 24 months.
The full phone price credit balance must be available on your credit card. Don’t worry, the bank holds the balance but does not charge the full amount straight away!
Debit or credit cards from any bank can be used to pay for the full upfront price of the phone.