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Quick Solutions

Most customers ask us about

How to sign up with Circles.Life?

Simply sign up on our website, buy your Circles.Life plan, checkout and pay using a valid credit or debit card.

How to track an order?

Just login here to go to My Orders, and you will see the current status of your order.

How to port-in when joining Circles.Life?

Request for port-in when you buy your Circles.Life plan, or transfer your number anytime later through the CirclesCare app, after you’ve bought your plan.

What are the payment methods available?

We support credit / debit cards only. Your monthly bill will be automatically charged within the first few days of the month to the credit / debit card you used to do the purchase.

How to check the progress of port-in?

Check your CirclesCare app Notifications screen, you should receive a notification once the porting is initiated, and another one once the process is completed! You will also receive SMS updates.

How to reach us

Live chat on CirclesCare App

Or use the Web Chat service

Mon-Fri: 8AM to 11PM

Sat-Sun & Public Holidays: 8AM to 8PM


Chat on Facebook Messenger

Online from 8AM to 11PM


Speak to us at our roadshows

See dates here.


Email us and we'll reply in a day

[email protected]


24/7 voicemail service.

8742 1330