CONTESTS AND GIVEAWAYS TERMS & CONDITIONS

Contests and Giveaways includes all Promotional Activities including but not limited to Campaigns, Roadshows, Lucky Draws, Challenges and Discounts and unless otherwise specified, are valid for a limited period.

All Contests and Giveaways are subjected to the General Terms and Conditions and Limitations specified below.

CONTENT

I. What I Love About Circles.Life Campaign
II. Leaderboard Prizes Campaign
III. Contract Break-up Campaign
IV. 2017 New Year’s Bonus Data
V. 2017 May 1 GB Giveaway
VI. Data Dare #1 Contest
VII. Data Dare #2 Contest
VIII. Golden Circle
IX. “Its A Surprise!” Office Drop
X. 2017 June 1 GB /mo Giveaway
XI. Lucky You Promotion
XII. 2017 July Roaming Promotion
XIII. 2017 July Device Purchase Promotion
XIV. 2017 National Day 1 GB Customer Giveaway
XV. 2017 National Day New Users Promotion
XVI. Lucky Draw Contests
XVII. Cash Referral Challenge
XVIII. Lucky You Promotion 2
XIX. Lucky You Promotion 3
XX. Circles Switch
XXI. iPhone 8 and iPhone 8 Plus Discount Promotion
XXII. The Referral Challenge
XXIII. February 2018 Port-in Promotion
XXIV. 1st Month Free Promotion
XXV. Cash Referral Challenge – April 2018
XXVI. April 2018 Port-in Promotion
XXVII. +Phone Plan July – 2018
XXVIII. CIS Referral Program
XXIX. 2018 Sept 20GB Free For New Users Promotion
XXX. 2018 Sept iPhone $150 waiver promotion
XXXI. 2018 Sept Money Back promotion
XXXII. The Polling Game

General Terms and Conditions


All Campaigns, Roadshows, Lucky Draws, Challenges and Discounts are organized and offered by Circles.Life (Liberty Wireless Pte Ltd).

By participating, you represent you have read, understood and agreed to be legally bound by these terms and conditions. All videos, personal information and names submitted by the Participants will be deemed as property of the Organizers (Circles.Life) and may be used for publicity, advertising, trade or promotion purposes in any media without obtaining any prior consent or payment from the Participants.

Definitions


“Existing Customers” means any individual using Circles.Life services at the start of the Promotional Period, Singapore Standard Time, as specified in the Promotion details

“Non-Customers” means any individual who has not subscribed to any Circles.Life services at the start of the Promotional Period, Singapore Standard Time, as specified in the Promotion details.

I. What I Love About Circles.Life Campaign


Participants will receive Bonus Data under the “What I Love About Circles.Life Campaign” (“Campaign”) by posting a video on her/his Facebook and/or her/his Instagram account with the following mention “#NeverRunOutOfData

The Campaign is open to all Existing and Non-Customers.

Duration

The Campaign is valid from 00:00:00am on 01 June 2017 to 11:59:59pm on 30 June 2017 (Singapore Standard Time).

Rules

To win the prize, the following rules must be followed by the Participant

Prize and Redemption

Each winner will receive a unique promotion code which must be entered upon checkout at Circles.Life or entered through the Circles.Life app in order to redeem the offer.

Each promo code is unique and is valid until 31 July 2017, or as long as the Organisers (Circles.Life) deem fit.

Circles.Life retains the right to alter or modify or cancel the validity of individual codes or all codes at any time during the Campaign without obtaining any prior consent from the participants in the Campaign.

If a winner is a Non Customer, she/he will get an additional 1 GB /mo Bonus Data on her/his plan forever and a $20 discount on her/his registration fees if she/he purchases a plan by 31 July 2017 (23:59:59 Singapore Standard Time).

If a winner is an Existing Customer, she/he will get an additional 1 GB /mo Bonus Data on her/his plan forever if she/he redeems the offer by 31 July 2017 (23:59 Singapore Standard Time).

Limitation

This promotion code cannot be used in conjunction with other promotion codes offered by Circles.Life –exceptions to this condition are entirely based upon the discretion of Circles.Life.

The promotional benefit of “additional 1 GB /mo” is valid as long as the Circles.Life subscription remains active.

II. Leaderboard Prizes Campaign


“Leaderboard Prize Campaign” (“the Campaign”) allows Customers to win permanent and monthly recurring Bonus Data.The Campaign is open to all Circles.Life customers.

The Campaign is valid from 00:00:00am 11 October 2016. The ending period is at the discretion of the Organizers.

Rules

To each Circles.Life number account can be allocated Leaderboard Bonus Data, which is defined by all the permanently monthly reoccurring Bonus Data earned by this same account. Please note that any of the monthly Bonus Data mentioned above are limited time only promotions and can be discontinued anytime at the sole discretion of Liberty Wireless without any prior notification.

Circles.Life defines six (6) main levels of Leaderboard Bonus Data (“Milestones”) as follows:

Every Milestone is assigned a prize.

Prizes

Circle.Life will send the customer an email once they reach a Leaderboard Milestone. The customer will have to fill in the form at the link included in the email for verification purposes and to confirm their mailing address. Customers must fill in the form before the cut-off date stipulated in the email in order for their prize to be sent out during the last week of that month. If they do not meet the cut-off date stipulated, their prize will be sent out during the last week of the following month. All existing customers who have reached a milestone before 11 October 2016, please give one month for Circles.Life to begin giving you all prizes.

Following limitations are applicables regarding the prize attached to the Milestone 5 described above:

  1. The prize will be up to a value of SGD 500 on an airline selected by Circles.Life.
  2. The prize is non-transferable and no monetary compensation will be paid to the prize winner in any case. Circles.Life reserves the right to substitute this prize with another prize of equal or greater value at any time and without prior notice.
  3. All taxes, insurances and other expenses (including meals or personal expenses upgrades etc.) as the case may be, unless specifically stated, are the sole responsibility of the prize winner.

Redemption

Customers can redeem Prizes through the Circles.Life number account they own. Customers may not combine multiple number accounts to reach a milestone – each number account is counted separately.

Redeeming Prizes is open to every Circles.Life customer whom Leaderboard Bonus Data level reaches a Milestone on one of his accounts as follows: If the account’s Leaderboard Bonus Data level is above any Milestone on the 11 October 2016, the customer will be able to redeem the Prize related to the highest Milestone below his/her current Leaderboard Bonus Data level, If the account’s Leaderboard Bonus Data level reaches any Milestone from the 11 October 2016 included, the customer will be able to redeem the Prize related to the Milestone reached. The customer has three months from the date the Milestone is reached to redeem the Milestone Prize.

Limitations

For each Circles.Life number account: Each Milestone Prize can only be redeemed once, Each Milestone Prize can only be redeemed the first time the related Milestone is reached.

Circles.Life reserves the right to change a milestone prize at any given time without giving any prior notice to the users.

Circles.Life reserves the sole and absolute right to withdraw, amend and/or alter the terms and conditions of the Leaderboard Prize Campaign at any time without giving any prior notice to the users.

Circles.Life’s decisions in any matter in relation to the Campaign shall be final and conclusive. Any request for appeal and review shall not be entertained.

In case of any reasonable doubt on the validity of any Milestone prize victory, Circles.Life reserves the right to delay awarding of the aforementioned prize until Circles.Life has verified to its satisfaction that no breach was made in any of the Terms and Conditions relevant to this Leaderboard Prize Campaign.

III. Contract Break-up Campaign


General Terms and Conditions

“Contract Break-up” (“the Campaign”) allows Customers to win extra amount of Bonus Data when they break an existing contract with their current telecommunications company.

The Campaign is open to existing subscribers as well as new incoming subscribers.

The Campaign is valid from 12:00:00pm 07 November 2016 until 11:59:00pm 31 January 2017.

Offer

If a Circles.Life subscriber breaks an existing contract with a telecommunications company (distinct from Circles.Life, hereinafter called “the telecommunication company”) for a given postpaid phone number after porting-in the aforementionned postpaid phone number over to Circles.Life network, the subscriber can redeem an extra amount of Bonus Data as follows:

  1. Until the moment the proof of termination (as defined in d.) is validated by Circles.Life: bonus (hereinafter called “Port-in Bonus Data”) equals 2 GB /mo;
  2. Starting from the moment the proof of termination is validated by Circles.Life and until 11:59:59pm 30 June 2017: bonus (hereinafter called “Break-up Bonus Data”) is provided as detailed below;
  3. Starting from 00:00:00am 01 July 2017 and for as long as the subscriber remains on Circles.Life network with the postpaid phone number the subscriber ported-in: bonus (hereinafter called “Port-in Bonus Data”) is equal to 1 GB /mo.

The amount of Break-up Bonus Data is defined as follows:If the duration between the termination and the original expiration date of the contract with the telecommunication company is

To redeem the offer, the subscriber must terminate an existing postpaid number with a telecommunication company and disclose the final bill issued by the telecommunication company after the termination to Circles.Life at [email protected] The port-in request must have been placed by the subscriber before 11:59:00pm 31 January 2017.

Circles.Life reserves the right to validate the use of any other proof than the one described above.

The time of validation of the termination proof may be equal to or greater than two (2) weeks from the time when the required proof is sent to [email protected]

Circles.Life reserves the right to not accept proof provided by the customer as adequate at the end of the evaluation.

If the subscriber has ported-in to Circles.Life network and the validation of the termination proof fails, the subscriber will get 2 GB /mo Port-in Bonus Data until 11:59:59pm 30 June 2017 and 1 GB /mo starting from 00:00:01am 01 July 2017 and for as long as the subscriber remains on Circles.Life network with the postpaid phone number the subscriber ported-in.

IV. 2017 New Year’s Bonus Data


For all Customers who ordered and checked out on Circles.Life Website by 11:30:00pm Singapore Standard Time on 31 December 2016, an extra 1 GB Bonus Data will be added to their monthly plan, on top of other Bonuses, starting from 00:00:00am Singapore Standard Time, 01 January 2017 and until 00:00:00am Singapore Standard Time, 30 June 2017.

The monthly Bonus Data may be discontinued at anytime at the sole discretion of the Company without any prior notification.

V. 2017 May 1 GB Giveaway


For all Customers who ordered and checked out on Circles.Life Website by 11:30:00pm Singapore Standard Time on 30 April 2017, an extra 1 GB Bonus Data will be added to their May plan, on top of other Bonuses, starting from 00:00:00am Singapore Standard Time, 03 May 2017 and until 00:00:00am Singapore Standard Time, 31 May 2017.

The Bonus Data may be discontinued at anytime at the sole discretion of the Company without any prior notification.

VI. Data Dare #1 Contest


“Data Dare Contest” (“Contest”) allows Customers to win a Samsung Galaxy S8 by downloading file using the phone’s mobile data.

Eligibility

To be eligible for the contest the individual need to do the following:

  1. Truthfully fill in the form that requests for name, mobile network, email and mobile phone number.
  2. Download the file to completion
  3. Confirm their mobile phone number on the download success page

This is open to anyone who is a Singapore resident (citizen, permanent resident or on a work visa) with a mobile phone account regardless of mobile network.

Duration

The Contest is valid from 12:00pm on 22 May 2017 to an unspecified date (Singapore Standard Time).

Rules

To win the Samsung Galaxy S8, all you need to do is be the 100th person to download the file that could be up to 2 GB in size on www.circles.life/datadare using their phone’s mobile data while on your mobile phone. Using Wi-Fi on a fixed broadband line is not allowed. If there aren’t 100 downloads on a given day, the winner will be the participant whose download will be the closest to the 100th download.

A participant must not download the file more than once on a given day.

A participant can only win the Data Dare #1 Contest once over the whole Contest period.

The name, mobile network, mobile phone number and email entered in the entering contest form must be true and owned by the participant. Any fake information could result in the entry getting disqualified by the Organizers (Circles.Life).

Prize and Redemption


Each winner will receive a Samsung Galaxy S8 and we’ll contact them via their email address within 4 weeks from the date of participation to the contest.

VII. Data Dare #2 Contest


Any Customer who hotspots another at the Circles.Life Billboard at the Chevron Alley Roadshow or Wisma Roadshow will be awarded Bonus Data.

Eligibility

All Existing Customers and Non Customers are eligible for the Data Dare #2 contest.

Duration

Chevron Alley Roadshow

The Data Dare #2 contest is valid from 12:00:00pm on 29 May 2017 to 2:00:00pm on 29 May 2017 (Singapore Standard Time).

Wisma Roadshow

The Data Dare #2 contest is valid from 12:00:00pm on 03 June 2017 to 2:00:00pm on 03 June 2017 (Singapore Standard Time).

Rules and Prizes

Chevron Alley Roadshow

On 29 May 2017 at the May 2017 Chevron Alley Circles.Life roadshow, any Existing Customer who hotspots someone at the Chevron Alley Circles.Life Billboard and shows proof to a Circles.Life staff member at the roadshow booth will be rewarded with 1 GB /mo Bonus Data on top of their Circles.Life plan for life.

During the May 2017 Chevron Alley Circles.Life roadshow from 29 to 31 May, any Non Customer who comes and signs-up at the roadshow booth for a Circles.Life plan will benefit from exclusive Bonus Data.

Wisma Roadshow

On 03 June 2017 between 12:00pm and 2:00pm at the June 2017 Wisma Circles.Life roadshow, any Existing Customer who hotspots someone at the Wisma Circles.Life Billboard, let the person which he hotspots successfully download our Data Dare #1 contest 2 GB file and shows proof to a Circles.Life staff member at the roadshow booth will be rewarded with 1 GB /mo Bonus Data on top of their Circles.Life plan for life.

During the June 2017 Wisma Circles.Life roadshow from 03 to 04 May, any Non Customer who comes and signs-up at the roadshow booth for a Circles.Life plan will benefit from exclusive Bonus Data.

VIII. Golden Circle


The “Golden Circle” is a loyalty rewards program which is open to all Circles.Life Customers who are on the $28/month base plan or $65/month +Phone Plan.

Circles.Life Customers can become “Golden Circles Subscribers” by paying upfront one-time fee of $60 (“Subscription Fee”). The Subscription Fee is non-refundable and non-transferable.

The Golden Circle is an annual rewards program which will be applicable for twelve (12) calendar months. Golden Circle will be activated in the next Billing Cycle after the Subscription Fee is made.

As part of the Golden Circle, Golden Circles Subscribers will get these benefits:

IX. “It’s A Surprise!” Office Drop


“It’s A Surprise!” Office Drop (“Contest”) allows Customers to win a surprise visit from the Circles.Life birthday team.

To be eligible for the contest the individual needs to do the following:

  1. Truthfully fill in the form that requests for name, email and mobile phone number.
  2. Permission to enter and capture the activity on photos and/or videos within your office.

This is open to anyone who is a Singapore resident (citizen, permanent resident or on a work visa) with a mobile phone account regardless of mobile network.

Duration

Submission period

The Submission Period is valid from 5:00pm on 01 June 2017 to 5:00pm 13 June 2017 (Singapore Standard Time).

Giveaway Dates

The Activity will be executed from 21 June 2017 to 23 June 2017, from 2:00pm to 5:00pm each day.

Rules

To participate all you need to do is enter the draw on our /birthday/ page. 9 winners will be selected.

A participant can only be selected once.

The name, mobile phone number and email entered in the entering contest form must be true and owned by the participant. Any fake information could result in the entry getting disqualified by the Organizers (Circles.Life). By entering the contest, participants have secured permission for Circles.Life birthday team of employees and vendors to enter and capture the activity on photos and/or videos within participant’s office.

Prize and Redemption


Each winner will be contacted on 15 June 2017 and will receive an office visit from the Circles.Life birthday team on 21, 22 or 23 June 2017.

X. 2017 June 1 GB /mo Giveaway


For all Customers who ordered and paid successfully for a plan on Circles.Life Website by 11:00:00pm Singapore Standard Time on 30 June 2017, an extra 1 GB /mo Bonus Data will be added to their monthly plan, on top of other Bonuses. This 1 GB /mo Bonus Data will start from July and continue until 31 December 2017.

The monthly Bonus Data may be discontinued at anytime at the sole discretion of the Company without any prior notification.

XI. Lucky You Promotion


For all Individuals who have received an email with subject “[20 GB FREE] You’re one of the lucky chosen ones!?” from sender “[email protected]”, have paid successfully for a plan on Circles.Life Website between 10:00:00am Singapore Standard Time 26 June 2017 and 23:59:59pm Singapore Standard Time 30 June 2017 and have checked out using the personalized code received in the aforementioned email, the 20 GB for $20 Plus Option will be added for free to their aforementioned Circles.Life Base Plan for up to 3 months.

Circles.Life reserves the sole and absolute right to the following:

  1. To offer this promotion to only those we’ve selected and no one else.
  2. To remove the promotion on any user who we’ve identified to not be part of the selected user list.
  3. To reject any Individual who we deem to have engaged in fraudulent conduct that Circles.Life deem to be inappropriate or unacceptable.

XII. 2017 July Roaming Promotion


Duration

The July 2017 Data Roaming Promotion (“Promotion”) is valid from 00:00am on 03 July 2017 to 11:59pm on 31 August 2017 (Singapore Standard Time).

Offer

During the Promotion, Circles.Life will provide data roaming service at pay as you go rates for five (5) countries as listed in the table below. These rates are charged in blocks of 10 kB of data usage.

 

Country Service Provider Rate (S$ per 50 MB)
Malaysia Celcom 2
Indonesia Indosat, XL 2
Hong Kong SmarTone 2
Australia Telstra 2
USA AT&T 2

XIII. 2017 July Device Purchase Promotion


For new Customers who purchased a device on Circles.Life Website between 12:00:00pm Singapore Standard Time on 17 July 2017 and 11:55:00pm on 24 July 2017, an extra 1 GB Bonus Data will be added to their monthly plan forever, on top of other Bonuses, and a $20 discount will be applied on the registration fee.

This promotion cannot be used with any other promotion including referral codes. By entering any code upon check-out, this promotion will be invalidated.

The monthly Bonus Data may be discontinued at anytime at the sole discretion of the Company without any prior notification.

XIV. 2017 National Day 1 GB Customer Giveaway


For all Customers who order and check out on Circles.Life Website by 11:30:00pm Singapore Standard Time on 31 August 2017, an extra 1 GB Bonus Data will be added to their September plan, on top of other Bonuses, starting from 00:00:00am Singapore Standard Time 01 September 2017 and until 11:59:59pm Singapore Standard Time 30 September 2017.

The Bonus Data may be discontinued at anytime at the sole discretion of the Company without any prior notification.

XV. 2017 National Day New Users Promotion


General Terms & Conditions

2017 National Day Promotion (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility and Rules

All New Customers will be eligible for the Promotion.

Existing Customers will be eligible (“Eligible Existing Customers”) for the Promotion if:

  1. They share five valid email addresses of family members or friends who are not Circles.Life customers, through the form on this page: circles.life/data-deprivation-form before 11:59pm 28 September;
  2. They get their forms approved by Circles.Life.

Prize and Redemption

New Customers will get 20 GB for $20 Plus free for the entire month of September 2017 by default on their Circles.Life plan.

Existing Customers will get $20 waived in their October 2017 bill which will be disseminated by the 15th of October 2017. Only one 20 GB for $20 waiver at most will be given per Circles.Life number. Eligible Existing Customers will get the $20 waiver only if they are subscribed to 20 GB for $20 Plus (“Plus”).

Duration

The Promotion is valid from 00:00am on 01 September 2017 to 11:59pm on 30 September 2017 (Singapore Standard Time).

Limitation

The Plus will be resubscribed by default in October 2017 for New Customers who purchase Circles.Life plan before 11:59pm 23 September 2017. New Customers can disable the Plus anytime from their Circles.Life mobile app.

The Plus will be disabled by default in October 2017 for New Customers who purchase Circles.Life plan after 11:59pm 23 September 2017. New Customers can enable the Plus anytime from their Circles.Life mobile app.

XVI. Lucky Draw Contests


The Feedback Survey (“Survey”) refers to four (4) categories of customer feedback surveys provided to Existing Customers in emails by Circles.Life with the following email subjects:

  1. “Your first Circles.Life mobile bill for the month of <month name>”
  2. “[Circles.Life order] The Welcome Pack was successfully delivered!”
  3. “The transfer of your number <ported number> was successful!”
  4. “[Circles.Life order] The payment was successful!”

Stuck in a Contract Form (“Form”) refers to the form available on Circles.Life website to be completed by Non Customers to allow Circles.Life to send reminders for the end of contract with their current telecommunications company.

General Terms & Conditions

$100 Lucky Draw Contest

$100 Lucky Draw Contest (“$100 Contest”) is organized by Circles.Life (“Organizer”). All Existing Customers are eligible to participate in $100 Contest. A monthly lucky draw will allow one (1) participant to win $100 in the lucky draw. By entering the Contest, the Participant acknowledges to have read, understood and agreed to be legally bound by these terms and conditions.

$300 Contract Break Up Lucky Draw Contest

$300 Contract Break Up Lucky Draw Contest (“$300 Contract Break-Up Contest”) is organized by Circles.Life (“Organizer”). All Existing Customers are eligible to participate in $300 Contract Break-Up Contest. A monthly lucky draw will allow three (3) participants to win $300 in the lucky draw. By entering the Contest, the Participant acknowledges to have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility

The individual must fulfill the following terms to be an eligible participant for the contests:

$100 Lucky Draw Contest
  1. Be an existing customer of Circles.Life
  2. Complete at least one (1) of the four (4) surveys listed under Definitions within the same calendar month as the time stamp in the email with the survey link
  3. Enter a valid email address in the survey that will be used for the lucky draw and for the Organizer to contact the winner
$300 Lucky Draw Contest
  1. Be a Non Customer of Circles.Life
  2. Successfully submit the Stuck in a Contract Form on Circles.Life website
  3. Own a non Circles.Life postpaid phone number that is eligible for porting over to Circles.Life

 Prize and Redemption

The monthly $100 Contest and $300 Contest will take place within the first seven (7) days of a calendar month. One (1) winner will be selected for the $100 Contest. Three (3) winners will be selected for the $300 Contest. Each winner will be contacted via email and will be allowed two (2) weeks to respond to the email sent from the Organizer declaring the Participant a winner (“Winning Participant”), and to schedule collection of the Winning Participant’s prize from the Organizer’s office within two (2) weeks. Each winner of the $300 Contest must provide proof of termination, and proof of porting-in a postpaid phone number over to Circles.Life network for verification. The prize must be collected by the winner at the scheduled date. Cheques can be collected up to (2) months from the date the winner receives the email sent from the Organizer declaring the Participant a winner (“Winning Participant”). Following that, the cheque will be forfeited.

Rules

$100 Lucky Draw Contest

To participate in the $100 Contest, Existing Customers must complete at least one (1) of the four (4) surveys with a valid email address. Only the first successful submission in each survey category will entitle the individual to qualify in the month of submission in the lucky draw. Subsequent submissions in each individual category will not be considered. An individual can participate in all four (4) categories but only once in each category. A participant can only win the $100 Contest once during their customer lifetime with Circle.Life.

$300 Lucky Draw Contest

To participate in the $300 Contract Break-Up Contest, Non Customers must successfully submit the Stuck in a Contract Form. Only the first successful submission will make the individual a successful participant for the lucky draw. Subsequent submissions will not be considered. A participant can only win the $300 Contract Break-Up Contest once.

All winners will be contacted via email and must respond within two (2) weeks of receiving the email from the Organizer to collect their winnings from the Organizers’ office. For the $100 Contest, the name and email address entered in the survey must be true and belong to the Participant. For the $300 Contest, all winners must present proof of termination, and proof of porting-in a postpaid phone number over to Circles.Life network for verification. Any false information could result in the entry getting disqualified by the Organizer.

XVII. Cash Referral Challenge


The “Cash Referral Challenge” (“Challenge”) allows Participants to win cash prizes by referring Non-Customers of Circles.Life to purchase a Cirlces.Life subscriptions.

Definitions

  1. ‘Successful referrals’: Referee has signed up with Circles.Life using the Participant’s referral code within the challenge period (see ‘Duration’ below) and has received their Welcome Pack by the last day of verification (06:30:00pm on 10 November 2017).

Sign ups made under the Participant’s own name, identification document or Circles.Life account are not eligible for the Challenge and do not fall under the definition of a ‘Successful referral’.

Eligibility

All existing customers are eligible to take part in the Challenge.

Duration

The Challenge is valid from 00:00:00am on 1 October 2017 to 11:59:59pm on 30 October 2017 (Singapore Standard Time).

Rules

For a referral to be eligible for the Challenge, it must fall under the definition of ‘Successful referral’ as stated under ‘Definitions’.

The Participant shall not coerce or mislead with untruthful and inaccurate representations of Circles.Life of any kind.

It should be clear to any layperson that the Participant, in sharing their referral code and information about Circles.Life, is not an employee or official representative of Circles.Life. The Participant shall not attempt to insinuate that they are affiliated with the Organizer in any way.

Spamming is strictly not allowed. Spamming is where the Participant repeatedly posts their referral code with no intent or positive value other than to disseminate their referral code. This includes but is not limited to posting referral codes on the Circles.Life Facebook Page and any other third-party website of which the Participant is not an owner of.

The Participant shall not sell or offer referral codes on Carousell or any other third-party website.

Prize and Redemption

The Participant is solely responsible for requesting for the verification of referrals. The Organizer and its employees will not bear the responsibility of verifying referrals if it has not been requested by the Participant.

The Participant must request for a verification of their Referral Master (15) or Referral Ninja (30) referrals by the end of the Challenge period as stated in ‘Duration’. Should the Participant fail to meet this cut off, the Organizer reserves the right to deny their entry for the Challenge.

Participants who have successfully completed Referral Master level (15 referrals) of the Challenge will be issued a $300 Cash Prize in the form of a cheque. Participants who have successfully complete Referral Ninja level (30 referrals) of the Challenge will be issued a $1,000 Cash Prize (inclusive of $300 Cash Prize from Referral Master level) in the form of a cheque.

The Participant must collect their prize from the Circles.Life Headquarters personally with documents that the Organizer deems relevant. Should they not be able to do so, they may authorise a third-party to collect it on their behalf. For collection by proxy, the third-party must present any additional document(s) that the Organizer requests for, and agree to allow the Organizer to keep a copy of such documents. The Organizer reserves the right to withhold the prize, should requested documents not be presented by the Participant or their proxy upon collection.

XVIII. Lucky You Promotion 2


For all Individuals who have received an email with subject “[EXCLUSIVE] For one week only, get 12 GB sign up data. ?” from sender “[email protected]”, have paid successfully for a plan on Circles.Life Website between 00:00:00am Singapore Standard Time 17 August 2017 and 11:59:59pm Singapore Standard Time 24 August 2017 and have checked out using the personalized code received in the aforementioned email, 1 GB /mo extra data will be added to their aforementioned Circles.Life Base Plan for up to 12 months.

Circles.Life reserves the sole and absolute right to the following:

  1. To offer this promotion to only those we’ve selected and no one else.
  2. To remove the promotion on any user who we’ve identified to not be part of the selected user list.
  3. To reject any Individual who we deem to have engaged in fraudulent conduct that Circles.Life deem to be inappropriate or unacceptable.

XIX. Lucky You Promotion 3


For all Individuals who have received an email with subject “[EXCLUSIVE] For one week only, get 12 GB sign up data. ?” from sender “[email protected]”, have paid successfully for a plan on Circles.Life Website between 00:00:00am Singapore Standard Time 4 September 2017 and 11:59:59pm Singapore Standard Time 11 September 2017 and have checked out using the personalized code received in the aforementioned email, 1 GB /mo extra data will be added to their aforementioned Circles.Life Base Plan for up to 12 months.

Circles.Life reserves the sole and absolute right to the following:

  1. To offer this promotion to only those we’ve selected and no one else.
  2. To remove the promotion on any user who we’ve identified to not be part of the selected user list.
  3. To reject any Individual who we deem to have engaged in fraudulent conduct that Circles.Life deem to be inappropriate or unacceptable.

XX. Circles Switch


Circles Switch is a promotion that allows individuals to avail Circles.Life services free for a trial period (“Trial Users”) before porting in from any Mobile Service Operator Provider In Singapore excluding Circles.Life “(Donor Operator”).

The promotion is offered to all who order and check out at Circles.Life website between 14:00:00 on 16 October 2017 and 23:30:30 on 31 December 2017 (Singapore Standard Time) (“Trial Period”) and can be availed by Customers providing an active postpaid number to port in to Circles.Life at the end of the Trial Period. At the end of the Trial Period and when port in is successful, the Circles Switch plan will automatically change into the Circles.Life base plan with a monthly fee of $28.

By participating in this promotion, the Customer acknowledges to have read, understood and to be legally bound by these terms and conditions.

Eligibility

To be an eligible for Circles Switch, Trial Users must

  1. Provide a number that is under an active postpaid plan with a Donor Operator;
  2. Be the owner of the number provided;
  3. Agree to port the postpaid number at the end of the Trial Period;
  4. Validate number through SMS OTP;
  5. Ensure that the number is active and not suspended during the period of trial and at the time of port in at the end of the trial;
  6. Use a valid credit card issued by a bank in Singapore to check out.

Subscription

Under Circles Switch, Trial Users may request a Free Trial SIM card valid until 31 December 2017. Trial Users will be assigned a temporary Circles.Life number with a pre-selected trial plan consisting of 20GB of data, 100 mins of talk time and 20 SMS (“Trial Plan”).

Circles Switch Users will be exempted for SIM Registration and SIM Delivery charges.

Usage

Circles Switch Users are entitled to the usage of the Trial Plan free of charge and is limited to the data and talk time allocated in the Plan. However, Users will be unable to avail the additional services of Circles.Life, such as International Direct Dialing (IDD), Roaming, Boost, AutoBoost and/or Pay as you go services, until the port in is successful at the end of the Trial Period.

Unlimited WhatsApp feature is not part of Circles Switch. Trial Users may not have access to Unlimited WhatsApp.

Trial Users cannot use or purchase mobile telephony services beyond the allocated data, talk time or SMS until they are using Circles Switch.

If allocated talk time is fully consumed, the Trial Users may not be able to receive any calls. If allocated data is fully consumed, the Trial Users may not be able to use WhatsApp on the Trial Plan.

Port In

At the end of the Trial Period, port in will be initiated automatically and once successful, the temporary number will be replaced by the User’s postpaid number from the Donor Operator, effectively commencing the Trial User’s subscription to Circles Base Plan for which they will be charged a monthly fee of $28.

Port in schedule will be communicated to Users after 31 December 2017.

Trial User may also choose to port in anytime before the end of the Trial Period through the Circles.Life App.

All Users requesting to port in between 16 October 2017 and 14 December 2017 (Singapore Standard Time), will be awarded 20 GB for $20 Data Plus option free of charge (“20/20”) for three (3) bill cycles. Trial Users may request early port in to avail the 20/20 reward. Users who are awarded 20/20 free will be subscribed to paid 20GB for $20 Plus by default after the free 20/20 period.

Limitations

Circles.Life does not bear any responsibility for any termination charges incurred by the Trail User from the Donor Operator. The User is fully liable to check for and compensate said charges.
Any cancellation or failure of a port-in request will result in immediate suspension of account and subsequent termination in two (2) weeks from the date of cancellation, unless a successful port-in is reattempted during the two weeks.

Circles Switch cannot be used in conjunction with any other offer or promo codes from Circles.Life.

Trial Users of Circles Switch are subject Circles.Life’s Fair Usage Policy.

The release and availability of Circles Switch Trail SIM cards is entirely at the discretion of Circles.Life.

XXI. iPhone 8 and iPhone 8 Plus Discount Promotion


For all Customers who successfully order an iPhone 8 or iPhone 8 Plus on Circles.Life website, Circles.Life offers a $100 discount on all purchases, conditional to availability.

The iPhone 8 & iPhone 8 Plus Discount Promotion is valid for a limited time and may be discontinued at the sole discretion of the Company without any prior notification.

XXII. The Referral Challenge


The Referral Challenge (“Challenge”) allows Participants to win bill credits with successful referrals. Participants must be Existing Customers of Circles.Life.

Duration

The Challenge is valid from 00:00:00am on 4 December 2017 to 11:59:59pm on 31 December 2017 Singapore Standard Time (“Challenge Validity”).

Definitions

“Referee” means Non-Customers referred by a Participant.

“Successful Referral” means the Referee has subscribed to Circles.Life service using the Participant’s referral code on the Circles.Life website during the Campaign Validity and has received the Welcome Pack by the last day of verification (on 31st December 2017 by 06:30:00 pm Singapore Standard Time). Sign ups made under the Participant’s own name, identification document or Circles.Life account are not eligible for the Challenge and do not fall under the definition of a Successful Referral.

“Spamming” refers to when the Participant repeatedly posts their referral code with no intent or positive value other than to disseminate their referral code. This includes but is not limited to posting referral codes on the Circles.Life Facebook Page and any other third-party website of which the Participant is not an owner of.

Eligibility

Only existing Circles.Life subscribers (“Circles.Lifers”) who have made less than 10 referrals before the Campaign commencement are eligible to participate in the Challenge.

Rules

Only Successful Referrals are eligible for the Challenge.

The Organizer reserves the right to disqualify anyone deemed spamming.

The Participant can not sell or offer referral codes on any third-party websites, including but not limited to carousell.com, cuponation.com.sg, couponbirds.com, and picodi.com.

Prize and Redemption

Participants who have successfully completed 3 Successful Referrals will automatically receive $50 in bill credits in February 2018. Each Participant will receive $50 in bill credits only once per account per referral code.

Limitations for Contests and Giveaways


Circles.Life is not responsible for the theft, loss, or misuse of promotional codes and other offers and will not cater to requests to re-issue codes under any circumstances.

Promotion codes cannot be used in conjunction with other promotion codes offered by Circles.Life –exceptions to this condition are entirely based upon the discretion of Circles.Life.

The promotional benefits, unless otherwise specified, are valid as long as the Circles.Life subscription remains active.

Circles.Life reserves the sole and absolute right to withdraw, amend and/or alter the terms and conditions of the Campaign at any time without giving any prior notice to the users, registrants, or subscribers of the promotion.

Circles.Life’ decisions in any matter in relation to the Campaign shall be final and conclusive. Any request for appeal and review shall not be entertained.

Circles.Life shall not be liable for any claims by the users or be accountable for third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or related to the Campaign.

Circles.Life shall not be responsible or liable for any claims of loss or damage to property or any personal injury or loss of life resulting from or related to the Campaign.

Circles.Life does not take any responsibility in the case of an event that may prevent the users from participating in the Campaign, as a result of certain technical restrictions or other limitations or force majeure, which include but are not limited to regulatory events, government directive, government intervention and act of God etc.

Termination for Contests and Giveaways


Circles.Life reserves the sole and absolute right to disqualify any Participants who have engaged in any conduct that Circles.Life deems to be fraudulent, inappropriate or unacceptable.

Any Participant that does not adhere to the Terms and Conditions as laid out as such will be disqualified from participating in the Promotional Activities and Giveaways.

XXIII. February 2018 Port-in Promotion

General Terms & Conditions
February 2018 Port-in Promotion (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Duration
The Promotion is valid from 01:00pm on 8 February 2018 to 11:59pm on 28 February, Singapore Standard Time (“Promotion Duration”).

Eligibility
All New Customers and Existing Customer are eligible for the Promotion who successfully port their mobile number to Circles.Life within the Promotion Duration (“Eligible Customers”).

Failed mobile number port-in requests will not be eligible for the Promotion.

Prize and Redemption
Eligible Customers will get 20 GB for $20 Plus (“20/20 Plus”) free for the month of February 2018 by default on their Circles.Life plan.

Resubscription
The 20/20 Plus will be resubscribed by default after the free 20/20 Plus expires. Customers will be charged $20 for the 20/20 Plus in their next bill. Customers can disable the Plus anytime from their Circles.Life mobile app to avoid $20 charges in the bill.

XXIV. 1st Month Free Promotion

March 2018 1st Month Free Promotion (“Promotion”) is applicable for all Customers who place a SIM card order and check out on Circles.Life Website from 12:00:00am on 01 March 2018 to 11:59:59pm on 31 March 2018 Singapore Standard Time (“New Customers”).

Eligibility
New Customers who successfully receive their Circles.Life SIM card by 31 March 2018 are eligible for the Promotion (“Eligible Customers”).

Reward
The Promotion will offer Eligible Customers a Base Plan waiver of up to $28 in their first Circles.Life bill. The waiver is applicable only to the Base Plan, which is prorated to the date when Customers receive their Circles.Life SIM cards.

For example, if the Customer receives their SIM card on 01 March 2018, they will receive the full waiver of $28. If the Customer receives their SIM card on 15 March 2018, they will only receive a portion of the $28, prorated based on the remaining days of the month.

Limitations
Circles.Life reserves the sole and absolute right to change the Terms and Conditions of the Promotion or to discontinue the Promotion at anytime without prior notice to anyone.

Circles.Life reserves the right to change the Terms and Conditions of the Promotion at anytime without prior notice.

XXV. Cash Referral Challenge – April 2018

The “Cash Referral Challenge” (“Challenge”) allows Participants to win bill credits by referring Non-Customers of Circles.Life to purchase a Circles.Life subscription.

Definitions
‘Successful referrals’: Referee has signed up with Circles.Life using the Participant’s referral code within the challenge period (see ‘Duration’ below) and has received their Welcome Pack by the last day of verification (06:30:00pm on 11 May 2018).

Eligibility
All existing customers who have 0 referrals at 00:00:00am on 1 April 2018 are eligible to take part in the Challenge.

Duration
The Challenge is valid from 00:00:00am on 1 April 2018 to 11:59:59pm on 30 April 2018 (Singapore Standard Time).

Rules
For a referral to be eligible for the Challenge, it must fall under the definition of ‘Successful referral’ as stated under ‘Definitions’.
The Participant shall not coerce or mislead with untruthful and inaccurate representations of Circles.Life of any kind.
It should be clear to any layperson that the Participant, in sharing their referral code and information about Circles.Life, is not an employee or official representative of Circles.Life. The Participant shall not attempt to insinuate that they are affiliated with the Organizer in any way.
Spamming is strictly not allowed. Spamming is where the Participant repeatedly posts their referral code with no intent or positive value other than to disseminate their referral code. This includes but is not limited to posting referral codes on the Circles.Life Facebook Page and any other third-party website of which the Participant is not an owner of.
The Participant shall not sell or offer referral codes on Carousell or any other third-party website.


Prize and Redemption
Participants who have successfully qualified will be issued $30 in the form of bill credits added to their bill.

Limitation
This bill credit cannot be stacked and each Participant who has successfully qualified can only receive this once.

XXVI. April 2018 Port-in Promotion

General Terms & Conditions
April 2018 Port-in Promotion (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility
New or Existing Customers who purchase a mobile phone from Circles.Life Website from 11 April 2018 Singapore Standard Time and successfully port
their mobile numbers to Circles.Life from 11 April 2018 and 30 May 2018 Singapore Standard Time (“Eligible Customers”).

Reward
The Promotion will offer Eligible Customers a discount of $300 on mobile phones when they checkout from Circles.Life Website.
If Customers fail to successfully port-in within the specified deadline, they will be deemed ineligible for the Promotion

Limitations
Circles.Life reserves the sole and absolute right to change the Terms and Conditions of the Promotion or to discontinue the Promotion at anytime without prior notice to anyone.

Circles.Life reserves the right to change the Terms and Conditions of the Promotion at anytime without prior notice.

XXVII. +Phone Plan – July 2018

General Terms & Conditions
+Phone Plan July 2018 (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd), hereinafter called “Organizer”. By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

The Promotion will be valid from 12 July 2018 at 12pm Singapore Standard Time until the Promotion is closed by the Organizer (“Promotion Validity”).

Eligibility
New Customers who purchase a mobile phone from Circles.Life Website within the Promotion Validity (“Eligible Customers”). The Promotion is not valid of Existing Customers who already have a Circles.Life SIM card.

Payment
The payment for Combo Plan will be reflected into two lines:
‘Base plan subscription’
‘Monthly device payment’

Both amounts will be charged in two separate transactions, and at two separate times at the start of each month.

Upon successful registration to the Combo Plan, your bank will block the full amount of the device minus upfront device amount (“Blocked Amount”) ($37 x 24 months = $888) on your credit card you used to place the order on the Website.

After every installment payment (“Installment Payment”), the Blocked Amount will be reduced by Installment amount paid. Circles.Life will be charging the Installment Payment on the first calendar day of every month.

If the re-authorization or the Installment Payment fails, Circles.Life will capture the entire Blocked Amount on your credit card after 7 days.

The plan payment (“Plan Payment”) contains your usage subscription charges of your plan.
You are charged for your bill each month within the first 10 working days of the month.
You’ll receive your bill via email within the first 10 working days of the month, after the first payment attempt.

Before Termination or Suspension of the +Phone plan, the remaining remaining amount to be paid for the device will be charged.

Limitations
The Organizer reserves the sole and absolute right to change the Terms and Conditions of the Promotion or to discontinue the Promotion at anytime without prior notice to anyone.

The Organizer reserves the right to change the Terms and Conditions of the Promotion at anytime without prior notice.

XXVIII. CIS Referral Program

2018 Referral Promotion (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility and Rules

Existing Corporate Individual Scheme Customers will be eligible (“Eligible Existing CIS Customers”) for the Promotion if:
They have received the Referral Promotion email
They submit five valid email addresses of colleagues who are not Circles.Life customers, through the form on this page: https://bit.ly/2w2dfGH before 11:59pm 24 August 2018;
Their form is approved by Circles.Life.

Prize and Redemption

 

Eligible Existing CIS Customers will get 20 GB free for the month of September through a promotional code if their form submission is approved by Circles.Life.
Duration

The Promotion is valid from 00:00am on 13 August 2018 to 11:59pm on 24 August 2018 (Singapore Standard Time).

XXIX. 2018 Sept 20GB Free For New Users Promotion

General Terms & Conditions
2018 Sept 20GB Free For New Users (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility and Rules

Prize and Redemption
New Base Plan and +Phone Plan Customers will get 20 GB for $20 Plus free for the entire month of September 2018 by default on their Circles.Life plan if they transacted during the duration of the promotion and used the promo code. They will also get $34 off the registration fee.
Duration.

The Promotion is valid from 11:00am on 13 September 2018 to 11:59pm on 22 September 2018 (Singapore Standard Time). Circle.Life (Liberty Wireless Pte Ltd) has the right to cancel or extend this promotion at any point in time without prior notice to customers.

Limitation
The Plus 20GB option will be resubscribed by default in October 2018 for New Base Plan or +Phone Plan Customers who purchased Circles.Life plan before 11:59pm 23 September 2017. New Customers can disable the Plus anytime from their Circles.Life mobile app.
The Plus will be disabled by default in October 2017 for New Customers who purchase Circles.Life plan after 11:59pm 23 September 2017. New Customers can enable the Plus anytime from their Circles.Life mobile app.

XXX. 2018 Sept iPhone $150 waiver promotion

General Terms & Conditions
2018 Sept iPhone $150 waiver promotion (“Promotion”) is organized by Circles.Life (Liberty Wireless Pte Ltd). By entering the Promotion, you acknowledge that you have read, understood and agreed to be legally bound by these terms and conditions.

Eligibility and Rules

Prize and Redemption

New Base Plan and +Phone Plan Customers who successfully purchase either an iPhone XS, XS Max, 8, 8 Plus or X during the period of the promo and fulfill all eligibility criterias will receive a $150 waiver in the form of bill credits.

Bill credits will be disbursed in the form of $30 bill credits every month for 5 months from their activation date. At the end of their 5th month they would have used up their $150 bill credits.


New Customers who’s activation date falls within 21st Sept – 29 Sept will get their first $30 bill credits in their Sept Bill (issued 1st week of Oct).

All other customers who qualify for the promotion will get their first $30 bill credits in their Oct Bill (issued 1st week of Nov)

XXXI. 2018 Sept Money Back promotion

Money Back Promotion (“Promotion”) is applicable for all Customers who place a SIM card order and check out on Circles.Life Website from 12:00:00am on 15 September 2018 to 11:59:59pm on 16 September 2018 Singapore Standard Time (“New Customers”).

Eligibility
New Customers who successfully receive their Circles.Life SIM card by 31 September 2018 and decide to cancel their Circles.Life plan within 7 days of receiving the new SIM card are eligible for the Promotion (“Eligible Customers”)

Reward
The Promotion will offer Eligible Customers a Base Plan waiver of up to $28 in their first Circles.Life bill. The waiver is applicable only to the Circles.Life Base Plan, which is prorated to the date when customer decides to cancel the SIM card after the customer receives the new SIM card.

For example, if the Customer receives their SIM card on 17 September 2018, they will receive a prorated Base plan waiver for the period of 4 days if the customer reaches out to the Customer Service on order cancellation by 21 September 2108 along with the refund to upfront fee paid at the time of checkout.


Limitations
Circles.Life reserves the sole and absolute right to change the Terms and Conditions of the Promotion or to discontinue the Promotion at anytime without prior notice to anyone.
Circles.Life reserves the right to change the Terms and Conditions of the Promotion at anytime without prior notice.

XXXII. The Polling Game

The Polling Game (“Polling Game”) is a feature available to all Circles.Life Subscribers except Flexi Plan Subscribers. The Polling Game is located on the Bonus Page (“Bonus Page”).

Reward

The Polling Game will consist of one Question (‘’Question’’) and two or three Answer choices (‘’Answers’’). Users (“Players”) are defined as Base Plan or Plus Plan users placing a Vote (“Vote”), i.e. choosing one Answer.

Winners (“Winners”) are defined as Users selecting the Answer Choice that garners most Votes for each Question.

Winners of each Polling Game may receive a Reward in the form of a free data pack.

In the event of two options receiving the exact same number of Votes, Winners will be defined as Users selecting any of the two most voted Choices.

Limitations

Please note that Liberty Wireless Ltd reserves the right to modify any of the specified constraints above, at any time, including terminating a game in progress, cancelling a game, and cancelling rewards without prior notice to anyone.