What is Porting?

Transfer a post-paid number from another telco to Circles.Life with easy porting. Port a number when you sign up on the website or later on as a customer through the CirclesCare mobile app. 

How to port your number

Porting upon checkout

Login to www.circles.life & build a plan

Click on "Keep old number"

Give us your number and telco it's coming from

You’re done and we'll handle the rest!
See porting requirements to ensure success.

What happens next?

  • We approve ID documents 1 day after checkout

  • SIM card is delivered with a temporary number. Temp number is replaced with ported number after port-in success.

  • Porting starts 1 business day after SIM card delivery around midnight.

  • You will receive a confirmation SMS of successful porting on your old telco’s SIM.

  • Pop in your Circles.Life SIM and download the CirclesCare mobile app with your ported number.

  • 2 GB port-in Bonus Data will now appear in CirclesCare > Bonus Menu.

Learn more here.

Porting later in CirclesCare App

Open the CirclesCare app

Go to "Settings" and click on "Port-in a number from another telco"

Fill in form details and choose to do a transfer of ownership if needed

That’s it, you’re finished! We'll do the rest!
See porting requirements to ensure success.

What happens next?

  • Porting starts on your chosen time, around 12 A.M. midnight.

  • You will receive a successful porting confirmation SMS.

  • Re-log into CirclesCare mobile app with your ported number.

  • 2 GB port-in Bonus Data will now appear in CirclesCare > Bonus Menu

Learn more here.

Porting Requirements

You are not on an existing contract

Porting terminates any existing telco contract and it may incur termination fees. Still stuck in a contract? Set reminders here.

You have a post-paid number

Only Post-paid numbers are portable. Pre-paid numbers CANNOT be ported. Buy a new number if you're on a prepaid plan.

Your Registered ID must match

Both the old and new telco must be registered under the same name and ID. If it’s not, you may still buy a plan and do a transfer of ownership.

Learn more about porting here.

Want to know all about porting?

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Why Circles.Life

Never run out of data

Enjoy your 20 GB for $20 at 4G+ speeds

Easy to join

Transfer your number with a few clicks

No contracts ever again

Instead, you stay for the Bonus Data!

You're in control

Our CirclesCare App gives you power